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General Overview — The Fair Access Policy
It's important to know that all high-speed Internet Service Providers utilize "Shared Bandwidth Technology". Simply put, that means everyone shares one "ultra" high-speed connection in order to get a high-speed connection at each of their homes. However, in some cases, as few as 5% of the users can consume as much as 50% of an Internet Service Provider's bandwidth, making the service run slower for everyone else!

We here at DIRECWAY® understand that your connection is important to you and you expect fair and equitable access when you go online. We couldn't agree with you more! Our FAIR ACCESS POLICY has been established to protect you, and other consumers from that small percentage of users who try to take advantage of the shared connection by downloading abnormally large amounts of information in a short period of time. Our Fair Access Policy prevents this from happening, and makes sure that you get to your "share" of the connection.

The FAIR ACCESS POLICY helps DIRECWAY assure that its subscribers receive equal access to our high-speed internet service… We want you to get the service you pay for!